Your details.
Your choice.

Enquiries and consultations

When you submit an enquiry, we use your name, email, message and optional phone number to respond. Consultation requests include your preferred date and Pacific-time window. Bag quote requests include your selected products, lengths, quantities, proposed menu subtotal and optional delivery city or region. We use these details to prepare a response, and send a copy of the selection in your enquiry receipt. A quote request does not reserve stock. They do not confirm a booking, place an order, subscribe you to marketing texts or take a payment. Enquiries reach the launch team’s inbox, managed by Marcus at SCS AI, and an acknowledgement is sent to you.

The Inner Circle email list

We send a confirmation email only after you request launch and collection updates. Your subscription starts after you confirm your address. Our email provider, Resend, stores the email address, consent version and request/confirmation/opt-out timestamps. The SÉLORÈVE topic and segment keep these preferences distinct from other services. Subscription messages contain an unsubscribe link; no login is required. Global email opt-outs are not silently reversed.

Your fitting-studio photos

The current hairstyle fitting runs in your browser. Your photo, optional face alignment and generated local fitting are not uploaded to the server or sent to an AI provider. Closing the studio clears its active photo and session lookbook. Downloads you save remain on your device. Your bag, wishlist and accessibility preferences are saved locally on your device.

The automated guide

Guide questions and answers stay in the current browser session. The guide uses published collection notes, not an external AI service. Optional audio uses an available local English voice on your device. We do not activate or record a microphone.

Service providers and security

Render hosts the site. Resend processes enquiry and subscription email and contact records. Zoho hosts the launch team’s mailbox. Twilio routes customer calls to the team; call recording is not enabled. These providers may process data in the United States. Browser/server requests use HTTPS; abuse protection uses temporary hashed submission identifiers. We do not sell enquiry details or fitting photos, install advertising trackers, or collect payment-card data in this preview.

Optional analytics

Analytics is off until you choose Allow analytics. Google Analytics uses the owner’s existing SCS AI property to measure page views and enquiry, signup-request, phone-link events, distinguished by this site’s hostname. We do not send fitting photos, names, email addresses or form messages in these events. Advertising storage, advertising personalization and Google signals are disabled. Analytics cookies are configured to expire after 90 days. Essential only and Privacy choices let you decline or withdraw; we also respect Global Privacy Control and Do Not Track signals. Google may process usage data under its own privacy terms. Choosing essential only does not affect enquiries, signup or the local fitting tool.

Retention and your requests

We retain enquiries while responding and for up to 12 months afterward unless a business or legal need requires otherwise. Unconfirmed signup records are reviewed for removal after 30 days. We retain minimal consent and suppression records to respect opt-outs. Contact support@seloreve.com to request access, correction or deletion; this is handled by the launch team. You can clear device-local data in your browser at any time.

Contact

support@seloreve.com · +1 562 534 9875. Sélorève is a hair-brand identity in development. Website design and launch enquiries are managed by SCS AI; final retail merchant details and terms will be published before checkout opens.